Aged Care Standards in Focus: Standard Eight – Organisational Governance

This is the last part of our series of articles looking at the new Aged Care Standards that commenced from 1st July 2019.

Standard 8 of the new Aged Care Standards relates to Organisational Governance. At CentacareCQ we have advisory bodies such as the Council, the Finance Committee, the Risk Management & Audit Committee and our senior leadership team. The Council, Finance Committee and the Risk Management & Audit Committee advise and work with the Director and Bishop.

Standard 8: Organisational Governance

I am confident the organisation is well run. I can partner in improving the delivery of care and services.

CentacareCQ‘s governing body is accountable for the delivery of safe and quality care and services.

Purpose and scope of the Standard

The intention of this Standard is to hold the governing body of the organisation responsible for the organisation and the delivery of safe and quality care and services that meet the Aged Care Quality Standards.

The governing body sets the strategic priorities for the organisation.

It is expected to promote a culture of safety and quality, and to include this in the organisation’s governance systems. The governing body is expected to drive and monitor improvements to make sure the organisation is committed to quality care and services and the best interests of clients.

While governance systems are a foundation for most businesses, this Standard is focused on how these systems support the delivery of safe and quality aged care services. It’s expected the organisation has governance systems in place to assess, monitor and drive improvement in the quality and safety of the care and services they provide.

This includes making sure clients have a quality experience. Organisations are expected to plan for and manage internal and external emergencies and disasters.

There are also particular requirements related to the following key areas:

  • managing high-impact or high-prevalence risks in the care of clients
  • identifying and responding to abuse and neglect of clients
  • antimicrobial stewardship
  • minimising the use of restraint
  • practising open disclosure.

How the governing body and governance structures are organised will depend on the organisation’s setting, size and the nature of care and services being provided.

It will also depend on the level of responsibility and control the organisation has for client outcomes and the risks involved in the delivery of care and services.

Read more: Our Aged Care Services

CentacareCQ offers a wide range of aged care services across Central Queensland. These services are designed to assist and support people to live independently and safely in their homes for as long as possible.

Find out more

Your feedback is important to us

Do you feel CentacareCQ has met, exceeded or fallen short of this standard?

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