“It’s more than a job, it’s who I am”

Posted on March 21st, 2022

In a town with a population of 14,000 people, it’s hard for people not to know your name.

Especially when you have made a positive impact on their wellbeing and independence.

For Catherine Berry, walking the streets of Emerald (or anywhere in the Central Highlands for that matter) means always seeing a familiar face.

In fact, since joining the CentacareCQ team as a support worker nine months ago, Catherine has built a strong reputation, among her clients, for being caring, trusting and supportive of their needs.

Catherine Berry

“It’s more than just a job, it’s my life. It’s who I am,” Catherine said.

“I see a lot of my clients outside of work and they’re always excited to see me.

“It’s lovely to see how they are going. I always enjoy catching up for a chat, tea or coffee.”

For as long as she can remember, Catherine has dedicated her life to caring for others.

For more than three decades, she has worked in the aged care and disability industry as a support worker.

But in recent times, she has taken on a different role as Central Highlands newest case manager.

“I’m overwhelmed by the opportunity and am looking forward to helping my clients on a deeper level,” she said.

“I’m really enjoying the change. I love the fact that I can provide the support workers valuable client knowledge from my own personal experience in the field.

“It really is quite humbling to be able to pass the torch and share my experience with other support workers, so that they, and the client, can get the best possible outcome.

“I’ve always wanted to take on a case management. I feel ecstatic!”

Although her new role has meant less one-on-one time with her clients, Catherine said she wished to let them know that she was “still there for them.”

“I miss seeing them that’s for sure,” she said.

“But I’m still here for them and they can call me if they need someone to talk about any questions they may have.

“I go above and beyond the point of call, but that’s because I care.”

Let us help you

Our team can take the stress out of your day-to-day life with services including:

• Domestic Assistance
• Personal Care
• Medication Monitoring
• Case Management
• Counselling
• Family Support

To find out more, call our friendly team on 1300 523 985. or message us on Facebook.