• Be part of a supportive, community-focused team delivering meaningful change through early intervention and family support.
  • $40 per hour plus generous salary sacrificing options
  • Ongoing training and development opportunities including subsidised professional supervision

CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.

As part of the Secondary Family Support program funded by the Department of Child Safety, Seniors, and Disability Services, for Families, the Family Support Worker provides a range of interventions to families and children experiencing vulnerability. These interventions aim to identify, report, and reduce harm or risk of harm, prevent crises or problems from arising or escalating and stabilise or maintain the family’s wellbeing.

Key aspects of the role include:

  • To strengthen the capability and capacity of families with children and young people who find themselves in vulnerable circumstances.
  • Case management model used to build capability and capacity in families to respond to crisis.
  • Strengthen the caring and parenting capability and capacity of caregivers.
  • Strengthen the capability and capacity of the families that you are working with to re-engage with their community.
  • Provide education to build parents or carers capability and capacity to build stronger relationships between child and carers.
  • Ensure services are provided in accordance with relevant funding guidelines.
  • Participate in local networking of government and non-government agencies, such as Local Level Alliance meetings, relevant inter-agency meetings.

Qualifications and Experience

  • Diploma in social, community or human services; or demonstrated relevant experience gained through previous appointments, services, or study at an equivalent level.
  • Case management experience and strong case note writing skills.
  • Current C or CA class Driver’s Licence (QLD).

Core Competencies

  • Ability to provide appropriate intake, support, information, referral and case management for clients.
  • Ability to manage conflict that is solution focused and client centered.
  • Ability to ensure data entry and program reporting is completed as per funding agreements and Catholic Care’s requirements.
  • Ability to work within legal limitations around the right to confidentiality and privacy. Demonstrate strong cultural capability for working with Aboriginal and Torres Strait Islander families.
  • Proficient digital literacy to support accurate documentation within Catholic Care’s chosen data management system CSnet.

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

📋 How to Apply

Don’t wait – Applications will be assessed as they are received, and shortlisting may occur throughout the advertising period.

To apply for this fantastic opportunity, please submit:

📌 Your current resume

📌 A cover letter addressing the key aspects of the role