Serious Incident Response Scheme (SIRS)
Posted on February 22nd, 2023
An introduction to the SIRS
Everyone receiving aged care has the right to safe, dignified, and respectful quality services.
The Serious Incident Response Scheme (SIRS) is an initiative by the Aged Care Quality and Safety Commission (the Commission) to reduce the risk of harm to aged care consumers and to help keep older Australians safe.
The SIRS has been in place for residential aged care since April 2021 and was extended to in-home and community care services on December 1, 2022.
The scheme ensures that aged care providers like CatholicCare follow a set standard to investigate, manage and prevent issues identified as having the potential to seriously affect a consumer’s wellbeing.
I receive aged care services from CatholicCare, what does this mean for me?
All CatholicCare staff have a responsibility to record any risks or serious incidents that have the potential to or have already caused you harm. CatholicCare responds to these risks and incidents quickly to reduce the potential for any further harm or reoccurrence. These measures ensure you receive the support and care that meets your needs.
The SIRS defines CatholicCare’s reporting obligations for incidents involving you that are deemed reportable to the Commission.
Where can I learn more about the SIRS?
The Commission has produced a range of resources to help you to better understand the scheme.
You can access these resources by visiting: https://www.agedcarequality.gov.au