Our Organisation

CatholicCare (formerly CentacareCQ) is the longest running, not-for-profit local social services organisation in Central Queensland, providing professional community services for over 50 years. With over 400 staff and many dedicated volunteers, we are a large, vibrant and well-respected community organisation.

We work to encourage and strengthen individuals, couples and families through our broad range of services, which include aged care and disability support, counselling, and family and community support and education. CatholicCare serves all people, without regard to religion, race, age, economic circumstance or ethnic background.

Our reach extends from Mackay in the north, to Bundaberg in the south, and out to the Central West. While we have seven office sites across the region, staff travel far and wide to deliver services, offering outreach programs in many small townships.

CatholicCare also operate the Family Relationship Centres (FRC) in Mackay and Rockhampton. The FRC provides information and referrals to families at any stage of their relationships, and offers dispute resolution and property mediation to separated or separating families.

Quality Policy

It is the policy of the CatholicCare Council to be committed to continual quality improvement and the fulfilment of compliance responsibilities in all aspects of the Organisation. CatholicCare’s corporate governance structure, values, strategies, objectives, and practices shall demonstrate effective compliance with all relevant legislative, financial, administrative, service performance and delivery requirements.

Vision

To be the first-choice provider of professional community services in the Diocese of Rockhampton.

Mission

To share in the healing ministry of Jesus by providing professional community services to enhance the wellbeing of individuals and families.

Values

CatholicCare, the official social services agency of the Catholic Church, cares for people.

C  Catholic Social justice
A  Accountable for our actions
R  Responsive, innovate service
E  Efficient stewardship of resources
S  Synergetic & relational teamwork