Your Trusted Case Management Partner

Helping to manage services and funding, your dedicated Care Partner will guide and support you to reach your goals.
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Case Management Services

Our Care Partners help make life easier.

They will help to manage care, services, and funding, and work with you to set and reach your personal goals.

Whether you need help connecting with other services or someone to support you, we’re here to help. Our friendly, local staff can even visit you at home to provide one-on-one support that’s all about you.

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Why Choose CatholicCare?

Experienced Staff

Our team has years of experience to give you the best support.

Personalised Care

We tailor our services to fit your needs and goals.

Dedicated Support

You can reach us easily by phone, text, or email.

Local Near You

Our team is based in your community and ready to help.

Service Eligibility

Case management services are available through these government funded programs:
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Home Care Package Program (HCP) For older Australians with complex care needs. This program is for people aged 65+ years (50+ for First Nations).
Queensland Community Support Scheme (QCSS) For younger Australians who aren't eligible for the NDIS. This program is for people under 65 (or under 50 for First Nations).

Available Locations

We’re proud to offer case management services in these locations and the surrounding areas.
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Blackwater CatholicCare Blackwater, Kurrajong Street, Blackwater QLD, Australia More Information
Bundaberg CatholicCare Bundaberg, 79 Woongarra St, Bundaberg Central QLD, Australia More Information
Emerald CatholicCare Emerald, 141 Egerton Street, Emerald QLD, Australia More Information
Gladstone CatholicCare Gladstone, 38 Herbert Street, South Gladstone QLD, Australia More Information
Mackay CatholicCare / Family Relationship Centre Mackay, 58 Sydney St, Mackay QLD, Australia More Information
Rockhampton CatholicCare / Family Relationship Centre Rockhampton, 16 Bolsover St, Rockhampton City QLD, Australia More Information
Yeppoon CatholicCare Yeppoon, 5/15 James Street, Yeppoon QLD, Australia More Information

Frequently Asked Questions

Contact Us Directly

To register for our case management services, contact our friendly team on 1300 523 985 or use our online contact form by clicking here. We’ll guide you through the eligibility check and explain the sign-up process based on your needs. If you already get support through a different provider you can ask them about transferring your services to CatholicCare.

Your dedicated CatholicCare Care Partner is chosen based on your needs and location. Every Care Partner has the skills and local knowledge to give you the best support tailored to you.

How often you meet with your CatholicCare Care Partner depends on your needs and preferences. Meetings can usually be set up weekly, every two weeks, or monthly. Your Care Partner is also available for phone or video consultations when you need.

Our case management services are usually covered by the Home Care Package Program or the Queensland Community Support Scheme, so there are no out-of-pocket costs for you.

We Care.

CatholicCare Central Queensland proudly supports individuals, families, and communities with a wide range of services.
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Get In Touch

Need Help?

Reach out to our dedicated support team – we're just a phone call away.
Call us on 1300 523 985

Stay Connected

Visit us on our socials to stay up-to-date with our latest news and activities!

We Care.

CatholicCare Central Queensland proudly supports individuals, families, and communities with a wide range of services.

Submit An Enquiry

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