Family Intervention Service
CatholicCare’s Family Intervention Service supports families who are working with Child Protection Services, with the aim of safely bringing families back together.
Our experienced team works closely with parents, children, and Child Safety Officers to strengthen relationships, reduce risks, and build safe, supportive home environments.
We focus on connection — between children and their families, and with the broader community — while providing culturally responsive support, especially for First Nations families.
This service is available by referral only and is funded by the Department of Child Safety, Seniors, and Disability Services.
What's included?
Families receive education and practical support in the following areas:
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Parenting & Behaviour Management
Including emotion-focused and trauma-informed parenting programs.
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Child Development
Understanding the stages and needs of child growth
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Care & Attachment Needs
Ensuring children’s emotional and physical needs are met.
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Routines & Boundaries
Establishing consistent family routines and setting boundaries
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Education & skills
Connecting children with school and supporting parents with employment opportunities.
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Healthy Relationships
Promoting positive and healthy family relationships
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Effective Communication
Enhancing communication skills within the family
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Healthy Lifestyles & Self-Esteem
Encouraging healthy living and building self-esteem
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Household Management & Budgeting
Providing tips and strategies for managing the household and finances.
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Specialist Referrals
Assisting families with referrals to specialist services as needed
Why Choose CatholicCare?
Experienced Staff
Personalised Care
Dedicated Support
Local Near You
Services Features
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Professional
Qualified staff with knowledge of appropriate responses to children who have experienced domestic and family violence, child abuse and/or self harm
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Cultural Understanding
Strong cultural capabilities, with emphasis on working with First Nations peoples
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Supportive Network
Connecting families with external community networks, including other social support services and networks
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Case Management
Client-focused and relationship first approach to case management
Frequently Asked Questions
No, referrals can only be made by Child Safety Officers. If you’re concerned about a child’s wellbeing, please contact the Queensland Police Service or your local Child Safety office.
If you’re referred by Child Safety, our team will work with you to strengthen your family and support reunification. We focus on building safer homes and stronger relationships. While the referral is made by Child Safety, we’re here to work with you respectfully and help you move forward.
Most families are supported for at least three months, but some may stay with the service for up to a year — it all depends on what each family needs.
No. CatholicCare does not make decisions about child removal. That responsibility sits with Child Protection Services. Our role is to support families and help create safe, stable environments for children to grow.
Available Locations
Further Reading
Family Intervention Service Brochure
Download Brochure
Get in Touch
Submit An Enquiry
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