Good news from the Mackay branch

Posted on May 1st, 2018

CentacareCQ NDIS plan officer Jodie Franks.

CENTACARECQ Mackay is reporting exciting news including a new addition to the team: NDIS plan officer Jodie Franks.

Jodie brings a wealth of experience to the team and has a Certificate IV in Community Services and life experience with a family member with a disability.

CentacareCQ continue to employ more Direct Care Workers to enable the organisation to provide more flexibility to clients in the services they provide.

Are you eligible for a Home Care Package?

CENTACARECQ offers a range of services through the Home Care Package.

Lizzy and Kathy are only too happy to discuss any needs clients may have and will check if they can be done within Government Guidelines and within a client’s Home Care Package budget.

This may include but is not limited to Spring Cleaning, Carpet Cleaning, Pesticide, Allied Health, Yard Maintenance and aids or equipment.

Lizzy and Kathy will be conducting reviews or clients. Should a client’s circumstances change and are no longer due for a review please contact the team and they will reschedule another time.

CentacareCQ Mackay currently has 32 Home Care Packages from Level 1 to Level 4 and are always looking to grow their client base.

Anyone interested that may benefit from a Package is urged to phone 1300 523 985.

Successful news from the three yearly Quarterly Review

THE Mackay Community Care Team had their three yearly Quality Review on January 30, 2018 for the Home Care Packages.

Conducted by The Australian Aged Care Quality Agency, the organisation passed the review with flying colours.

The auditors were impressed with the high standard and quality of services and systems.

This was also reflected in the positive feedback from both staff and clients during interviews. CentacareCQ wishes to thank all clients and staff involved in the preparation and participation before and during the audit.

It was certainly a team effort.