Coordinated Support For Higher Care Needs

Home care packages help older Australians access flexible and affordable assistance to remain safe and comfortable at home.
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Home Care Packages

Home Care Packages are designed to support older Australians with more complex or ongoing care needs to continue living safely and comfortably at home.

Whether you need help with day-to-day tasks, personal care, or health support, Home Care Packages offer tailored services that match your lifestyle and goals.

The level of support you receive depends on your individual needs, as assessed by the Australian Government.

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Understanding Package Funding Levels

Once you have been allocated a package after your My Aged Care assessment, you chose a provider such as CatholicCare and we arrange a package of services to meet your care needs. A CatholicCare Care Partner will work with you to identify your goals and support needs, and tailor a care plan that optimises your funding.

Home Care Packages are available at four different levels of funding:

  1. Level 1

    More basic care needs

  2. Level 2

  3. Level 3

  4. Level 4

    Higher level or complex care needs

Why Choose CatholicCare?

Experienced Staff

Our team has years of experience to give you the best support.

Personalised Care

We tailor our services to fit your needs and goals.

Dedicated Support

You can reach us easily by phone, text, or email.

Local Near You

Our team is based in your community and ready to help.

Program Eligibility

There are certain criteria that must be met to be eligible for an aged care assessment.

The Australian Government has an online eligibility checker. If you meet the eligibility criteria you can apply for an assessment straight away. You can also call My Aged Care on 1800 200 422.

Check Eligibility Learn More

Available Locations

We’re proud to offer home care services in these locations and the surrounding areas.
View All Locations
Blackwater CatholicCare Blackwater, Kurrajong Street, Blackwater QLD, Australia More Information
Bundaberg CatholicCare Bundaberg, 79 Woongarra St, Bundaberg Central QLD, Australia More Information
Emerald CatholicCare Emerald, 141 Egerton Street, Emerald QLD, Australia More Information
Gladstone CatholicCare Gladstone, 38 Herbert Street, South Gladstone QLD, Australia More Information
Mackay CatholicCare / Family Relationship Centre Mackay, 58 Sydney St, Mackay QLD, Australia More Information
Rockhampton CatholicCare / Family Relationship Centre Rockhampton, 16 Bolsover St, Rockhampton City QLD, Australia More Information
Yeppoon CatholicCare Yeppoon, 5/15 James Street, Yeppoon QLD, Australia More Information

Frequently Asked Questions

Contact Us Directly

The Commonwealth Home Support Programme (CHSP) is for entry-level support. Home Care Packages (HCP) offer more ongoing, coordinated care for people with greater needs.

Yes. You and your Care Partner will work together to design a care plan that suits your needs, goals, and preferences.

Wait times vary depending on your assessed priority level and package availability. You can call My Aged Care on 1800 200 422 for more information on wait times.

The government subsidises the cost of your care, but you may be asked to contribute based on your income.

We Care.

CatholicCare Central Queensland proudly supports individuals, families, and communities with a wide range of services.
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Get In Touch

Need Help?

Reach out to our dedicated support team – we're just a phone call away.
Call us on 1300 523 985

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We Care.

CatholicCare Central Queensland proudly supports individuals, families, and communities with a wide range of services.

Submit An Enquiry

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